Questions? We’ve got answers.
Everything you might want to know before, during and after your order. Can’t find it here? Our support team is online 24/7.
How do I know my paper is original?
Every paper is written from scratch and scanned before it reaches you. You get a draft to review first, and if anything feels off, ask for a revision and your writer will rework it based on your comments. If we ever can’t complete your order, the money goes back to your card.
Is any part of the service free?
The writing itself is paid, but the title page, reference list, formatting in any style and round-the-clock support cost nothing. You can also cut the price with a longer deadline, seasonal discounts or a referral coupon. Take a look at our essays for sale page for more ways to save.
How do you pick the right writer for me?
We match your order with a writer who works in your subject every day. If you’ve ordered before, you can ask for the same writer again. You can also message your writer directly while the work is in progress.
Can I trust your writers?
Yes. Every writer passes a three-step check – a sample paper, a subject test and an interview – before they take a single order, and their work is reviewed regularly after that. Whether you need homework help, statistics or a literature review, you’ll work with someone who knows the field.
Can you write my paper in 10 hours?
Yes, and faster if you need it. Short papers (under four pages) can be done in as little as 4 hours. For longer work – say you want to buy a research paper of 20+ pages – give us more time. A longer deadline also lowers the price.
Is it safe to pay on your website?
It is. Payments go through trusted providers, your data is encrypted, and we never share your details with anyone – your writer included. Your writer is only paid once you’ve approved the work.
How do I know this isn’t a scam?
We’ve been doing this for more than 15 years, and every order is covered by a money-back guarantee. If we can’t deliver, you get a refund. Our guarantees page spells out exactly what’s covered.
How does ordering work?
Fill in the order form (level, paper type, pages, subject, deadline), add your instructions and files, and pay. We assign a writer, check the finished paper for plagiarism and send it to you for review. You get a non-plagiarized paper plus free revisions.
Is TopEssay legit?
Yes. TopEssay has helped students for more than 15 years across the USA, Canada, the UK, Ireland, Australia, New Zealand, Singapore, Malaysia and the UAE. Every order goes to a writer who knows your subject, and every paper you receive is a model you can learn from, reference and build on.
Still have a question?
Our support team is online 24/7 and usually replies in minutes.
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