Case Study: Implementing a New Customer Management System (CMS) at XYZ Bank XYZ Bank, a mid-sized financial institution, aims to implement a new Customer Management System (CMS) to improve customer service
Case Study: Implementing a New Customer Management System (CMS) at XYZ Bank XYZ Bank, a mid-sized financial institution, aims to implement a new Customer Management System (CMS) to improve customer service and streamline operations. The project team must choose the best project management model—Traditional, Hybrid, or Complex—to ensure successful execution. Traditional Approach: Initially, the project … Read more